What we do with the info you choose to tell us

Privacy Policy

Heart has structured its web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. This privacy policy explains what we do with the personal information you choose to give us.

General

This policy only applies to the Heart website site and not to the companies, individuals, organisations or other websites that may be linked to our site. By giving us your personal information, you consent to this information being used in accordance with this policy. Any changes to this policy will be posted on our website.

How we look after your information

Heart is committed to ensuring that your information is as safe as possible. We have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with UK Data Protection laws.

When and why do we collect information?

Unless you permit us, only authorised Heart and Global Radio employees are permitted to have access to your personal information if their job requires them to.

When you register with us to join the Heart VIP Club we will collect your contact information (such as your name, postal, and e-mail address). If you register for the VIP Club we will not share your information with any third party.

We use your contact information to send you information about our company, products or services in which we think you might be interested, or to contact you when necessary. From time to time, we may also use your information to contact you contact you to invite you to take part in optional research about the website or the station

If you request certain products or services we will need to share your personal information with the company or organisation providing this product or service. We may also share your information with our subsidiaries, parent company, or our successor in business.

We will also collect your contact information when you enter the competitions we run on our site. If you provide us with your details in this way, we may share your information with third parties, as detailed below. If you are happy for us to share your information with third parties, please tick the relevant box when you send us your details at that time.

We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate our IT systems properly or to protect ourselves or our users.

If you believe that any information we are holding on you is incorrect or incomplete, please e-mail us as soon as possible so that we may correct this.

Unsubscribe

If at any time you wish to unsubscribe to the VIP Club then please click here. Login to the club with your user name and password. Once logged in to the club look for the option "Update Your details" and uncheck these two fields: "I want to join the VIP Club" and "OK to send me email" then click the "Save My Changes" option at the bottom of the page.